01
Asset interruption
Intake connects to the site and asset, receives priority, an owner, work order and intervention evidence.
USE-CASE LIBRARY
05 / OPEARIAFrom signal to verifiable outcome.
Generic business scenarios explain product logic without presenting invented customers or results.
Every scenario starts with a signal, assigns accountability, guides execution and ends in evidence or a decision.
DECISION STRUCTURE
From a question to a documented decision.
01Service and assets
02Support and internal functions
03Management and access
Service and assets
02
Preventive maintenance
A planned activity receives a deadline, responsible technician, control steps and execution confirmation.
03
Part replacement
The case connects diagnostics, part, assignment and service history within the approved modular scope.
Support and internal functions
04
Internal IT support
The request is classified, routed, tracked through SLA and closed with a documented outcome.
05
Connected-company request
Organizations collaborate through a controlled case without automatic data sharing outside permitted scope.
06
SLA escalation
A rule detects risk, informs the responsible role and stores the decision in audit history.
Management and access
07
Owner change
Accountability moves to another role with reason, time and a verifiable change trail.
08
User activation
Access depends on approved membership, role and data belonging to the business relationship.
09
Operational overview
The manager sees workload, deadlines and exceptions only within the permitted scope.