MODULES AND EXTENSIONS

Core is the foundation. Everything else is enabled intentionally.

The modular approach keeps the product focused and ensures each company receives only what is contracted and needed.

Not every client sees or receives every module. Activation depends on plan, contract, industry and a confirmed business case.

MODULAR ARCHITECTURE

Core remains stable. Capabilities are enabled intentionally.

OPEARIACORE
01Warehouse
02Casino Tech
03Financial support
04Custom

MODULE MATRIX

A stable Core. Specialisation only where the business case requires it.

● included · ○ optional · — not part of the package. Final scope is confirmed by contract.

Opearia package comparison
CapabilityCoreWarehouseCasino TechCustom
Ticketing, SLA and audit
Sites and assets
Warehouse
Field work orders
VGR control seals for parts
Special workflowsContractedContracted

FOUNDATION

Opearia Core

The common foundation for ticketing, users, teams, roles, notifications, tasks, audit and core analytics.

  1. 01Request and status management
  2. 02SLA rules and notifications
  3. 03Comments, attachments and history
  4. 04Roles, permissions and tenant scope
  5. 05Knowledge base and core reporting

OPTIONAL PACKAGES

Extensions by business need

Industry package

Casino Tech

Specialized service and operations processes for companies working with technical equipment in the casino industry. It is not part of Core and is not enabled for other industries.

Optional module

Warehouse

Item records, movements, technician assignments and connection to operational work.

Optional extension

Financial support

Operational financial records and supporting workflows. Opearia is not an accounting system and does not issue fiscal or legally valid invoices.

By contract

Custom modules

Controlled expansion for a specific client or industry process with a separately defined scope.

How a module is enabled

  1. 01Confirm the business case and contractual scope
  2. 02Define user roles and data scope
  3. 03Validate configuration in staging
  4. 04Activate in a controlled manner for the exact tenant

Discuss your process

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