CORE
Shared operations foundation
Companies, users, tickets, SLA, tasks, knowledge, Customer Portal, audit, analytics and controlled import.
PRODUCT DIRECTION
10 / OPEARIATransparent status without unapproved dates.
We separate available packages from integrations and mobile capabilities still undergoing development or alignment.
The roadmap is not a contractual commitment. Timing, scope and acceptance criteria are confirmed individually.
DECISION STRUCTURE
From a question to a documented decision.
01Available by contract
02In active development
03Controlled next step
Available by contract
PACKAGES
Operational and industry depth
Service Operations, Warehouse & Inventory, Procurement & Supply, Casino Tech and other confirmed extensions are activated by contract.
In active development
INTEGRATIONS
External connections
Google Workspace, Teams, Slack, Jira, WhatsApp and Viber have prepared foundations but are not completed production integrations.
ANDROID
Mobile alignment
The Android app supports selected field flows while functional parity with the Web is confirmed by package and version.
Controlled next step
ACCEPTANCE
Connection follows verification
An integration is presented as available only after the external account, security, retry behaviour, audit and acceptance are confirmed.
DOCUMENTATION
Documentation follows real scope
Admin, user and integration documentation is published against a confirmed version and disclosure level.