PRODUCT STATUS

06 / OPEARIA

We separate Web, Android and contracted scope.

Status labels prevent a Web capability, Android parity and product direction from being presented as the same thing.

Final availability is confirmed for the version, application, module and specific tenant through the demo and contractual process.

DECISION STRUCTURE

From a question to a documented decision.

01How to read status
02Shared foundation
03Web as the primary management surface

AVAILABILITY MATRIX

One platform does not mean an identical role for every application.

Status is informational. Final scope and availability are confirmed for the specific version, company and contract.

Capability status by application
CapabilityWebAndroidPackage
Identity, tenant, roles and data scopeShared foundationShared foundationCore
Core ticketing, SLA, comments and auditAvailableSupported mobile scopeCore
Equipment 360 and advanced service historyAvailableMobile alignmentCasino Tech
Casino Service Extended and Command CenterAvailableMobile alignmentCasino Tech
Warehouse, custody, repair and QAAvailableMobile alignmentOptional
Advanced analytics and administrative reportsAvailableMobile views in preparationContracted
SuperAdmin, demo reset, contracts and large importsWeb-onlyNot plannedAdministration

How to read status

WEB + ANDROID

Confirmed shared foundation

The capability exists on both work surfaces within supported scope.

WEB / MOBILE PARITY

Web available, Android in preparation

The Web capability is available within relevant scope while mobile alignment continues.

WEB-ONLY

Intentionally administrative

The capability remains on the Web because it belongs to management, analytics, import or platform administration.

OPTIONAL / PLANNED

Not part of every contract

Enabled by contract or retained as product direction until acceptance is complete.

Shared foundation

  1. 01User identity, company context and active memberships
  2. 02Tenant isolation, roles, permissions and data scope
  3. 03Core ticketing, SLA, comments, attachments and audit
  4. 04Supported field flow and controlled Android synchronization

Web as the primary management surface

  1. 01Organisation, configuration, advanced analytics and reporting
  2. 02SuperAdmin Control, contracts, modules and user seats
  3. 03Creation and reset of controlled demo companies
  4. 04Large Excel imports and advanced administrative reports

Turn the content into a concrete scope conversation.

Configure a demo requestTalk to sales